We kindly request you to observe the following points so that everything goes smoothly during your function.
In order that your participants feel welcome the way you would like…
- we need a letter-head with your company logo so that we can mark the rooms
- we ask you to supply us with the exact number of hotel rooms needed and a list of the names of the participants at the latest 3 days before arrival
- we kindly request you to inform us of the mode of settling payment (what does the participant pay – what does the company cover?)
In order that your conference is carried out to your utmost satisfaction…
- please inform us who the trainer is, which table layout and technology you will need, and how payment is to be settled with the trainer
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We look forward to welcoming you at Moserhof on the date booked by you. However, should you for some reason have to cancel your function, there is no charge for cancellations made up to 6 weeks before arrival.
Between 6 to 2 weeks before arrival we regret that we have to charge a 35% cancellation fee, for cancellations 2 weeks to 48 hours before arrival 75%, and less than 48 hours before arrival 100% of the booked arrangement.
Should more than 10% of the persons booked on your list cancel their participation the total arrangement price will be charged as cancellation fee.
Thank you for your understanding and cooperation. |
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