Frequently asked Questions

Your questions – our answers

To ensure you have a pleasant stay with us at Hotel Moserhof in Carinthia on Lake Millstatt, we have summarised the most important information for you. If you have any questions, please do not hesitate to contact us on +43 4762 81400 or at hotel@moserhof.com.

FAQs

about the Hotel Moserhof in Carinthia

Is your hotel located directly on the lake, or how far is it from the lake?

The Hotel Moserhof is located in the center of Seeboden on Lake Millstatt. It is nestled between the Hohe Tauern National Park and the Nockberge Biosphere Park in Carinthia. Lake Millstatt is a 5-minute walk away via the picturesque Klingerpark.

Can we bring our dog?

Your four-legged friends are welcome in certain rooms and can be booked on request. We charge a cleaning fee of €25 per pet per night, excluding food. Please note that animals are not allowed on the lawn, in the wellness area, or in the restaurant (hygiene law).

Do you have free Wi-Fi?

We offer free high-speed Wi-Fi in the entire hotel.

Can external guests also have breakfast at your hotel?

Of course! At Hotel Moserhof restaurant “Genuss Reich”, we are happy to offer you a variety of breakfast options from Carinthia and the Alps-Adriatic region every day. Including coffee and juices, we charge € 32 per person. The breakfast buffet is available daily from 7:30 a.m. to 12:00 p.m. Please reserve in advance!

Do you have an indoor or outdoor pool?

The Hotel Moserhof has an indoor pool with counter-current system and floor jets on the ground floor with a winter garden. Here you can relax at a pleasant 30°C.  In addition, there is a natural swimming pond (completely chemical-free) in the garden, which is available from May to September (weather permitting). Depending on the weather, the temperature varies between 20°C and 25°C. 

Do you also have a sauna area?

We have a unique sauna area—our Sicht SPA—on the third floor with a view over Lake Millstatt. Our Sicht SPA has 4 saunas (finnish sauna 90°C, sanarium 60°C, steam bath, and infrared cabin) and a spacious relaxation room with a sauna terrace.

Can guests who are not staying at the hotel visit your beauty salon?

Guests and locals from the region are welcome to use our wellness facilities at any time. Please make a reservation at reception by calling +43 4762 81400 or sending an email to hotel@moserhof.com.

Do you have parking at the hotel? Is it free of charge?

There is a large outdoor parking lot in front of our hotel, which is available free of charge to hotel guests who book directly. The check-in parking lot and two electric charging stations are located at the hotel entrance. (subject to a fee)

Do you offer space for seminars and meetings?

Yes, the Moserhof has two well-equipped conference rooms for events of all kinds.

Can you host company parties/weddings/birthdays?

You are welcome to celebrate your special moments at Hotel Moserhof. We will put together a personalized menu suggestion for you and will be happy to organize additional program items for your successful celebration.

How far away is the nearest ski resort?

The nearest ski resort is our Goldeck sports mountain. The free ski bus stops right outside the hotel and takes you to the gondola lift in just 10 minutes.

What personal data is stored at Hotel Moserhof?

Nowadays, it is necessary to store certain specific data from our guests in order to ensure professional and smooth hotel operations. In addition to contact details, we require your date of birth and email address. All data is used exclusively for registration, communication, invoicing, competitions, basic health data (e.g., food intolerances, etc.), and the delivery of all kinds of information material. We do not pass on the data to third parties. If you wish to view or delete your data at Hotel Moserhof, this is possible at any time with personal identification.